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Reviews shown here have been placed by customers purchasing from our website. Upon completing a purchase, each customer has the option to leave a review about their experience.

Reviews

Average 4.7/5 stars on 129 reviews.
  • Star 5 out of 5 stars

    Great so far.

    FINCASTLE, VA
  • Star 5 out of 5 stars

    Ok check out, great savings.

    WILLOW SPRING, NC
  • Star 4 out of 5 stars

    Called about 9:40am on Jan. 23 and spoke to a person about cargo liner to confirm that I was ordering the correct part number for our 2018 RAV4 Platinum. He was very helpful. Great customer service! Unfortunately, I don't remember his name.

    Fuquay Varina, NC
  • Star 5 out of 5 stars

    Quick and Easy. My wife finished online purchase process while driving to dealership and item was ready at the counter when I arrived. Very helpful parts department (in person, not on phone) looking for other items wanted. Service department was awesome answering other questions on the way out.

    ResellerRatings
  • Star 5 out of 5 stars

    online is cheaper! ;alskjdfoiqwnefa;lwknf;oawef.

    ResellerRatings
  • Star 5 out of 5 stars

    Finding the part was easy and no problem ordering.

    ResellerRatings
  • Star 5 out of 5 stars

    Effiecient. Easy to use website, good categorical determinants.

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  • Star 5 out of 5 stars

    Leith in Raleigh **** You guys are very professional and helpful. Truly representing the true Toyota standard of excellence. Thank-you.

    ResellerRatings
  • Star 5 out of 5 stars

    Just buying parts! Easy in and out. Local pickup and part was available.

    ResellerRatings
  • Star 5 out of 5 stars

    Matt Rocks !! I've purchased parts from Hendrick for this car and Matt always comes through helping me order the correct parts and delivered on time.

    ResellerRatings
  • Star 4 out of 5 stars

    Good site if search function was better ... Plenty of OE parts, nice discounts. Just tough to find your part since the search feature doesn’t seem to register with the names of the parts (even if they are in the search definitions). Searched for “fob” and “key fob” ... nada. Found it under “key” even though it’s not first item or a key.

    ResellerRatings
  • Star 4 out of 5 stars

    Search feature could be improved, not easy to find parts.

    APEX, NC
  • Star 5 out of 5 stars

    Easy wat to save on oem parts

    CARY, NC
  • Star 5 out of 5 stars

    Convient way to get your parts fast. This is the closest Toyota Dealership for online part ordering, I'm an hour away but I'm going in that direction for another item and was able to save 40% off the item compared to my local dealership. My local dealership will not match their prices so their loss. Thank you Apex Toyota! wish your parts dept was closer for me, maybe free shipping on orders of $25. James.

    ResellerRatings
  • Star 5 out of 5 stars

    Great Price. It was easy to find the all weather mats for my car and the price was a lot less than other vendors.

    ResellerRatings
  • Star 5 out of 5 stars

    got what you need. great price on what i wanted.

    ResellerRatings
  • Star 5 out of 5 stars

    Great. Quick and painless, good discount.

    ResellerRatings
  • Star 5 out of 5 stars

    Quick and easy -- Matt Hales provides excellent customer service

    Cary, NC
  • Star 5 out of 5 stars

    I wasn't comfortable initially so I called the parts counter and thank god Michael answered. He offered to look up every part and even rechecked when I called again to verify the brake pads were the exact ones I removed from my vehicle. I've got a dealership 4 miles from my house but with the service and care he provided I'm driving 60 miles to pickup these parts. I hear the old song Don't Worry bout a thing in my head! Thanks Michael !

    FAYETTEVILLE, NC
  • Star 5 out of 5 stars

    great prices. better than Fredrick Toyota for the same part number.

    ResellerRatings
  • Star 5 out of 5 stars

    easy to navigate website. very easy to order the correct part.

    ResellerRatings
  • Star 5 out of 5 stars

    Quick, easy and accurate ordering. Love that it's easy and local.

    ResellerRatings
  • Star 5 out of 5 stars

    Great prices. Great prices and website.

    ResellerRatings
  • Star 5 out of 5 stars

    Online order and local pick-up is a nice feature. Thank you for providing this option.

    RALEIGH, NC
  • Star 5 out of 5 stars

    Smooth transaction

    GREENVILLE, NC
  • Star 5 out of 5 stars

    i like that i could put my vin number in to verify proper fit.

    ResellerRatings
  • Star 5 out of 5 stars

    GREAT SERVICE. GREAT CUSTOMER SERVICE WHEN I PICKED UP A PART THAT I ORDERED.

    ResellerRatings
  • Star 4 out of 5 stars

    Good price and discount but no estimated shipping time

    RALEIGH, NC
  • Star 5 out of 5 stars

    Easy t find the perfect accessories and be assured of the fit.

    SANFORD, NC
  • Star 5 out of 5 stars

    Seamless

    RALEIGH, NC
  • Star 4 out of 5 stars

    Sale code was no good. Sale is great until you get to checkout, free shipping turns into $100 shipping.

    ResellerRatings
  • Star 5 out of 5 stars

    Easy-peasy. It was easy to find the accessories that would fit with my make and model.

    ResellerRatings
  • Star 5 out of 5 stars

    Great price! Best price around for the mats I was looking for.

    ResellerRatings
  • Star 5 out of 5 stars

    Quick part confirmation. Parts manager answered questions swiftly and politely.

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  • Star 5 out of 5 stars

    Quick and easy. I quickly found the item I was looking for and within 2 minutes had it in my cart and was done checking out.

    ResellerRatings
  • Star 5 out of 5 stars

    Great pricing, Easy fast transaction.

    ResellerRatings
  • Star 5 out of 5 stars

    Awesome experience with best pricing. Thanks for ease of Ordering and competitive pricing in the region.

    ResellerRatings
  • Star 5 out of 5 stars

    Thanks to Matt for confirming my correct part numbers and fitment. And also for exchanging a wiper blade when I selected and purchased the wrong part. Excellent customer service! Matt's entire staff is a pleasure to work with.

    APEX, NC
  • Star 5 out of 5 stars

    Great shopping experience!

    Fuquay Varina, NC
  • Star 5 out of 5 stars

    Thanks, easy process, saving a few bucks for OEM

    DISPUTANTA, VA
  • Star 5 out of 5 stars

    awesome way to buy local toyota parts!

    CARY, NC
  • Star 5 out of 5 stars

    Great,

    Youngsville , NC
  • Star 5 out of 5 stars

    Best Toyota Parts. awesome experience, will shop again!

    ResellerRatings
  • Star 5 out of 5 stars

    parts for 17 year old avalon. It was easy to find the parts I needed and the prices were reasonable. I will keep my fingers crossed for the time it takes to ship my parts.

    ResellerRatings
  • Star 5 out of 5 stars

    Prices online are great! Online prices are great. Better than retail auto stores.

    ResellerRatings
  • Star 5 out of 5 stars

    Right on. Whatever you need, find it here. Easy check out.

    ResellerRatings
  • Star 5 out of 5 stars

    Found exactly what I needed and it was easy to get.

    ResellerRatings
  • Star 5 out of 5 stars

    Thank you.

    Marlborough, MA
  • Star 5 out of 5 stars

    Great Customer Service at the Parts Counter.

    Roanoke, VA
  • Star 5 out of 5 stars

    Thank you for the great job

    Mebane , NC
  • Star 5 out of 5 stars

    Easy site to use. Parts staff at dealership friendly & helpful.

    APEX, NC
  • Star 5 out of 5 stars

    Satisfied cu. Easy site to access & use. Parts staff helpful at dealership if needed.

    ResellerRatings
  • Star 5 out of 5 stars

    I am very please with this website. Ordering from this website was very easy!

    ResellerRatings
  • Star 5 out of 5 stars

    Easy to find part numbers and simple ordering process.

    ResellerRatings
  • Star 5 out of 5 stars

    So far so good... haven't received anything yet, but will follow up.

    ResellerRatings
  • Star 5 out of 5 stars

    Great deal and dis pints.

    ResellerRatings
  • Star 5 out of 5 stars

    Online Order The Way to Get It! It just works for me as a DIYer! Thanks!

    ResellerRatings
  • Star 5 out of 5 stars

    greeeeeeeeeeeeeeeeeeeeeeeeeeaaaaaaaaaaaaaaaaaaaaaaat.

    ResellerRatings
  • Star 5 out of 5 stars

    great. was very easy to navigate web site.

    ResellerRatings
  • Star 5 out of 5 stars

    I love your parts department

    Cary, NC
  • Star 5 out of 5 stars

    Great online shopping! I am very glad to see that you may buy parts online at a discount. That saves me having to use EBay where some other Toyota dealers have online sites.

    ResellerRatings
  • Star 5 out of 5 stars

    I ordered the wrong item the first time. I called the number for help on the website and spoke to a salesman at Hendricks Toyota who was extremely helpful with info on the return and ordering of the correct item. Big kudos to excellent customer service!

    Woburn , MA
  • Star 5 out of 5 stars

    Easy to use, nice discount.

    APEX, NC
  • Star 4 out of 5 stars

    HELP DESK TECHS VERY KNOWLEDGEABLE, AND FRIENDLY.

    ResellerRatings
  • Star 5 out of 5 stars

    Great123. Great experience totally cool.

    ResellerRatings
  • Star 5 out of 5 stars

    Ok!!

    GOOSE CREEK, SC
  • Star 5 out of 5 stars

    Helpful over the phone! Had a question so i called. The guy was nice and told me what I needed to know about rear coil springs for my 2001 Toyota Echo. Thanks!

    ResellerRatings
  • Star 5 out of 5 stars

    Easy Peasy.. Great site and better prices than Ebay for the new floor mats I purchased.

    ResellerRatings
  • Star 5 out of 5 stars

    Great prices! I almost purchased somewhere else but your pricing was a lot better. Thank you.

    Prospect Hill, NC
  • Star 5 out of 5 stars

    site is easy to navigate

    27511, NC
  • Star 5 out of 5 stars

    wow. nice diagrams keep up the good work.

    ResellerRatings
  • Star 5 out of 5 stars

    Intuitive Experience. Each of the steps ensures that you have ordered the correct part for your vehicle.

    ResellerRatings
  • Star 5 out of 5 stars

    Fast service. Ordered online and picked up right at the store.

    ResellerRatings
  • Star 5 out of 5 stars

    Perfect. I like this website to oder.

    ResellerRatings
  • Star 5 out of 5 stars

    Ang from Alabama. Quick, easy and reasonable!

    ResellerRatings
  • Star 5 out of 5 stars

    Great

    APEX, NC
  • Star 5 out of 5 stars

    Satisfied. Saved money by ordering online!

    ResellerRatings
  • Star 4 out of 5 stars

    Cheaper Online. Ordering online saved me about $50 on a part that was going to cost about $215 if I ordered it over the phone through the dealer. The parts guy let me know I could order online and I greatly appreciate it.

    ResellerRatings
  • Star 5 out of 5 stars

    It took some searching, but the products I was looking for appeared to be there.

    ResellerRatings
  • Star 5 out of 5 stars

    It took some searching, but the products I was looking for were there.

    CHAPEL HILL, NC
  • Star 5 out of 5 stars

    Great prices. Easy to order and much cheaper prices.

    ResellerRatings
  • Star 5 out of 5 stars

    Great, The only thing I am hoping your email will tell me when the part will be in.

    CARY, NC
  • Star 5 out of 5 stars

    Great web site. This site is very easy to navigate, parts are quickly found, prices are the best on the internet.

    ResellerRatings
  • Star 5 out of 5 stars

    Easy peasy. Easy to find part, to order part and to pay.

    ResellerRatings
  • Star 5 out of 5 stars

    Pricing better then eBay mess!

    ResellerRatings
  • Star 5 out of 5 stars

    Me buy stuff. 1st, provided part number. Then provided a number amount of items and then paid for said number of items. Now I wait for product. I have to say, the whole process has been pretty exciting. And now back to our regularly scheduled program.

    ResellerRatings
  • Star 4 out of 5 stars

    Found what I needed, but no ETA. I knew the part numbers I needed, and was able to quickly navigate and purchase. My only complaint is that there is no estimated delivery prior to checkout.

    ResellerRatings
  • Star 5 out of 5 stars

    Great customer service! THANKS SO MUCH

    RALEIGH, NC
  • Star 5 out of 5 stars

    Great nice prices very cheap very happy and recommends everybody else to use the same website.

    ResellerRatings
  • Star 5 out of 5 stars

    web info excellent. The photographs of the parts and the descriptions and the cautions are all so very important in instilling the confidence to complete the purchase here at Hendrick.

    ResellerRatings
  • Star 5 out of 5 stars

    Great Service! It was a great experience to find all the parts needed for our vehicles. I called the Apex Hendrick and I was able to talk to a part specialist to assist me with the ordering. Better prices than your major parts store. Will definitely come back and use heir website.

    ResellerRatings
  • Star 5 out of 5 stars

    Very Easy. Great experience...hope the pick up, etc. is just as great (I'm sure it will be)!!! Thank you!

    ResellerRatings
  • Star 5 out of 5 stars

    Better Price than Ebay. I like knowing I'm getting Genuine Toyota parts... and I've the prices have been very reasonable.

    ResellerRatings
  • Star 5 out of 5 stars

    Fast and easy check out. Good deals!!

    ResellerRatings
  • Star 5 out of 5 stars

    great

    APEX, NC
  • Star 5 out of 5 stars

    Excellent service experience.

    ResellerRatings
  • Star 5 out of 5 stars

    Exactly what I was looking for. Found the car mats I was looking for at a considerably lower price than the local Toyota dealer.

    ResellerRatings
  • Star 5 out of 5 stars

    Smooth sailing. So far, this has been an easy process. Wish the dealer was able to get this price. Thank you.

    ResellerRatings
  • Star 5 out of 5 stars

    Easy online ordering. It was extremely easy to source the parts that I need for my repair. The website was easy to navigate and use. It was much easier than sourcing the parts through my local Toyota dealer in Clarksville, TN.

    ResellerRatings
  • Star 5 out of 5 stars

    Part was easy to order and 12% discount is awesome.

    ResellerRatings
  • Star 5 out of 5 stars

    GOOD. MUY BUEN SERVICIO Y RAPIDEZ EN LA ORDEN.

    ResellerRatings
  • Star 5 out of 5 stars

    Quick online help, and very convenient ordering! I needed to order a part for my 1983 Land Cruiser, and wow, was this an enjoyable experience. While I am a customer of Hendrick Toyota, this is the first time I have ordered online. I will definitely order this way again!

    ResellerRatings
  • Star 5 out of 5 stars

    Very easy

    FRANKLIN, TN
  • Star 5 out of 5 stars

    always great!

    ANGIER, NC
  • Star 4 out of 5 stars

    Diagrams need to be clearer as it is hard to see parts

    WILLOW SPRING, NC
  • Star 5 out of 5 stars

    Very easy to order and less than another dealer.

    NEW SMYRNA, FL
  • Star 5 out of 5 stars

    FOUND WHAT I NEEDED AT A REASONABLE PRICE

    VALLEY, AL
  • Star 5 out of 5 stars

    Easy peezy. I placed a quick call to confirm the part which was in my cart. Gentleman was very helpful and had me make an adjustment to the part number for the correct color. Very quick and easy.

    ResellerRatings
  • Star 5 out of 5 stars

    Good. So far so good. Good price.

    ResellerRatings
  • Star 5 out of 5 stars

    reasonable prices, but a little confusing searches. My only complaint is having two parts come up in search saying they both fit my car but really only one does. And I wish they put more real pictures instead of drawings.

    ResellerRatings
  • Star 5 out of 5 stars

    Easy ordering great pricing. Very easy to find parts and get a discount over retail cost.

    ResellerRatings
  • Star 4 out of 5 stars

    Great price on the part, however it would be nice to be able to select different shipping options.

    NEWPORT NEWS, VA
  • Star 5 out of 5 stars

    Lou. easy web site to view and order.

    ResellerRatings
  • Star 5 out of 5 stars

    Easy & Reliable. Orders from Apex Toyota are always right, always processed quickly, and this is the easiest way to get parts for my 4Runner!

    ResellerRatings
  • Star 5 out of 5 stars

    smooth and easy ... if life could be like this more often. no issues. Can't wait to try to cover on my new 2019 AWD LE Prius. woo hoo.

    ResellerRatings
  • Star 4 out of 5 stars

    easy ordering system. I will reserve final judgement for when the part actually arrives and is correct and timely.

    ResellerRatings
  • Star 4 out of 5 stars

    Shipping? All OK except why ask about shipping address being same as billing address after having chosen to pick up at dealer?

    ResellerRatings
  • Star 5 out of 5 stars

    accessories. Quick, easy, and verified to match my car.

    ResellerRatings
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